![]() This version of the Assistant runs at a command line or through a script such as PowerShell. Microsoft Support and Recovery Assistant - Selecting I need help setting up my Office 365. The Enterprise version of Microsoft Support and Recovery Assistant is a self-contained, enterprise-ready diagnostic tool that you can use to troubleshoot specific client issues that affect Microsoft 365 apps, such as Microsoft Teams and Outlook. Microsoft Support and Recovery Assistant scenarios can now be run using a command-line version. This wont work with Office 2016, or if youre using a Mac. If you are an enterprise customer, please go to Command-line version of the Microsoft Support and Recovery Assistant for more information.īelow are some of the frequently known issues that our users face. To resolve any of the problems listed below, simply click on the recommended solution for the associated problem to get started. Install office so it can be activated and usedĪssistance with activating currently installed Office Resolves trouble with uninstalling Office The link will take you directly to the solution in Microsoft Support and Recovery Assistant application. This solution resolves Outlook password authentication issues This solution helps with issues when Outlook is unable to start Performs troubleshooting to assist in solving Office sign-in issues. Use online repair tool to repair office then to see the result, for your reference: Repair an Office application () 3. Go to Windows settings>Accounts>Access work or school>find the work account then Click Disconnect>then reconnect the account to check the behavior. ![]() Outlook keeps saying "Trying to connect… " or "Disconnected". Meanwhile, please try the following steps to check the behavior: 1. Issues with Teams user presence in Outlook The Teams Meeting add-in for Outlook gives you the ability to create a Teams meeting from an Outlook meeting invite Troubleshoots intermittent connection problems Identify issues with Outlook, Office Windows or MailboxĬreates a detailed report of my Outlook, Office, Windows and mailbox configuration The Teams User Presence for Outlook gives you the ability to check a Teams user's presence information correctly in Outlook.
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